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🙂 Welcome to the Toolkit


By reading this, you're taking a major step toward community investment!

First and foremost, we want to acknowledge that gentrification is a systemic issue. It is not a problem that one, or even many, business owners alone can solve. However, we believe there is strength in taking small steps to establish better standards for how food, beverage, and hospitality businesses operate.

📝 Who Is This Toolkit For?

This toolkit was written with independent food, beverage, and hospitality business owners in mind. However, its strategies are easily adaptable for multi-unit even chain businesses.

Most strategies listed will require decision-making authority, but that does not mean you must be an owner to use this toolkit! We recommend managers and workers utilize the “Why Do This?” blurbs in each section as a pitch to your employer.

❓How to Use This Toolkit

We have organized this toolkit into 4 chronological business stages.

<aside> ❗ For each action step or strategy, we’ve included:

  1. The business impact and benefits of taking each action (”Why Do This?”)
  2. A step-by-step guide to implementing each action step
  3. Metrics of success, or ways to know it’s working for you
  4. Case studies and quotes from other business owners </aside>

🔑 To Start: At What Stage Are You With Your Business?


Choose one of the following stages to see what strategies are most relevant to you, or select the last option to review all the strategies side-by-side.

<aside> 1️⃣ I haven’t signed a lease for my business yet.

Before Signing A Lease

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<aside> 2️⃣ I’ve signed a lease and am preparing to open.

Between Signing A Lease and Opening

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<aside> 3️⃣ I’ve opened my business.

Upon Opening

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<aside> 4️⃣ I’ve been open for a while now, and am interested in doing more.

Investing in the Community’s Future

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<aside> 5️⃣ See the full list of interventions.

Summary of Strategies

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